Appointments, referral information, and waitlist

While Limbic Care is provided to you by your therapy service, the Limbic app and tech support team operate separately from your clinic's administrative team.

What we cannot see or change:

• Where you sit on a waiting list
• Appointment times, cancellations, or rescheduling
• Assessment call details or referral statuses

How to manage your appointments or referral:

To check your status or reschedule an appointment, you will need to contact your therapy service directly using the phone number or email address provided in your initial referral confirmation.

Using the app while you wait:
You are welcome to continue using the Limbic app while waiting for your appointment or assessment call. Features like the chat and assigned Activities remain available to support you anytime.

Important: If you need human support while waiting to hear from your service, your GP is always a great option. You can also call the Samaritans on 116 123 or text SHOUT to 85258 for 24/7 free, confidential support.